Ambient Overview
Ambient is a cutting-edge technology company located in the vibrant city of Cologne, Germany. Established in 2010, we specialize in providing top-notch marketing, game development, and software develo... Read More
Services
10 services offered by AmbientReviews
1 reviews for AmbientAmbient hat gemeinsam mit Zentek digital den B2B-Marktplatz empto entwickelt. Was mich jedes mal aufs Neue freut, ist der enge und offene Austausch. Für mich ist das die Basis für eine vertrauensvolle und erfolgreiche Zusammenarbeit. Als Team! undefined
Portfolio
4 projects performed by Ambient
Vattenfall - VLink is a project aimed at providing a mobile app solution for managing energy consumption and efficiency in households and businesses. The app allows users to track their energy usage, set usage goals, and receive personalized recommendations for reducing energy consumption.

Stadt|Land|DatenFluss Lernapp für die VHS is an innovative project aimed at providing a fun and interactive way for VHS students to learn about geography and data flow. The app combines elements of the popular game Stadt, Land, Fluss with data-driven challenges to help users improve their knowledge and skills.

The Webbasiertes Self-Service-Tool für Ströer-Kunden is a web-based platform designed to provide self-service options for Ströer customers. It offers a convenient way for customers to manage their accounts, access important information, and request services online.

The project Entwicklung es webbasierten Marktplatzes für empto aims to create an online marketplace platform for freelance workers to connect with employers and showcase their skills and services.

Webbasiertes Self-Service-Tool für Ströer-Kunden
by Ambient
Description
The Webbasiertes Self-Service-Tool für Ströer-Kunden is a web-based platform designed to provide self-service options for Ströer customers. It offers a convenient way for customers to manage their accounts, access important information, and request services online.
Challenge
One of the main challenges faced by Ströer customers was the lack of a user-friendly platform to access and manage their accounts. This often led to inefficiencies and delays in communication and service requests.
Customers struggled to find relevant information and had to rely on traditional methods of communication, causing frustration and inconvenience.
There was a clear need for a modern, easy-to-use self-service tool that would streamline processes and enhance the overall customer experience.
Solution
The Webbasiertes Self-Service-Tool was developed to address these challenges by providing a user-friendly interface that allows customers to easily access their accounts, view relevant information, and request services with just a few clicks.
Customers can now manage their accounts online, track service requests, and communicate with Ströer customer support team in real-time, all through the self-service portal.
The platform is designed to be intuitive and easy to navigate, ensuring a seamless experience for all customers.
Impact
Since the implementation of the Webbasiertes Self-Service-Tool, Ströer customers have reported significant improvements in their overall experience. They now have quick and convenient access to their accounts and can easily request services without any delays.
The self-service platform has helped streamline processes, leading to increased efficiency and productivity for both customers and the Ströer team.
Overall, the Webbasiertes Self-Service-Tool has had a positive impact on customer satisfaction and has helped strengthen the relationship between Ströer and its customers.