Ambient Digital Overview
Ambient Digital is a cutting-edge digital agency based in the vibrant city of Cologne, Germany. Founded in 2010, our team of experts specializes in providing a wide range of services including adverti... Read More
Services
40 services offered by Ambient DigitalReviews
1 reviews for Ambient DigitalThe goal was to build a digital solution for the management of empties in the supply chain in order to achieve transparency in the process, document flow and avoid unnecessary discussions and coordination between partners. Access for the customer should work via web portal and APP. The exchange with developers who think along, learn and positively critically question. Alternatives are suggested and the topic of UX/UI is professionally built up.
Portfolio
7 projects performed by Ambient Digital
REWE - Torhunger is a project aimed at increasing brand awareness and customer engagement for a grocery store chain. The project focuses on reaching out to potential customers and increasing online visibility through targeted advertising, search engine optimization (SEO), and social media marketing.

vpool is a brand new website, portal, and mobile app designed to revolutionize the way pool owners manage their pool maintenance and service needs. With an easy-to-use interface and a wide range of features, vpool aims to simplify the pool ownership experience for users of all levels of expertise.

Empto is a marketplace dedicated to connecting businesses and individuals with waste disposal solutions. It offers a platform where users can easily find and hire waste management services for their specific needs.

The VHS - Stadt.Land.Datenfluss App is a mobile application developed for connecting urban and rural communities through data sharing and collaborative activities. The app aims to bridge the gap between city dwellers and residents in rural areas by providing a platform for sharing information, resources, and experiences.

Vattenfall - End-to-End Service Plattform is a comprehensive project aimed at providing a seamless and efficient service platform for Vattenfall customers. The platform integrates various services and technologies to enhance the overall customer experience and streamline operations.

Smart eMobility is a consulting and sales platform that aims to promote sustainable transportation solutions through the use of electric vehicles. The project focuses on providing users with access to information and resources to help them make informed decisions about eMobility.

TICKET.IO is a next generation ticketing platform that offers a seamless and user-friendly experience for event organizers and attendees alike. With advanced features and capabilities, TICKET.IO revolutionizes the way tickets are purchased and managed for events of all sizes.

Vattenfall - End-to-End Service Plattform
by Ambient Digital
Description
Vattenfall - End-to-End Service Plattform is a comprehensive project aimed at providing a seamless and efficient service platform for Vattenfall customers. The platform integrates various services and technologies to enhance the overall customer experience and streamline operations.
Challenge
One of the main challenges faced by Vattenfall was the need to improve the overall customer service experience and efficiency. The existing systems were disjointed and lacked integration, leading to inefficiencies and customer dissatisfaction. Additionally, Vattenfall needed a solution that could scale with their growing customer base and evolving technology landscape.
Solution
The End-to-End Service Plattform project addressed these challenges by developing a comprehensive software solution that integrated all customer service touchpoints into a single, cohesive platform. This platform streamlined processes, improved data management, and enhanced customer interactions. Additionally, the solution was designed to be scalable and adaptable to future technological advancements.
Impact
Since the implementation of the End-to-End Service Plattform, Vattenfall has seen a significant improvement in customer satisfaction and operational efficiency. The integrated platform has reduced response times, improved data accuracy, and enhanced overall customer experience. The project has also positioned Vattenfall as a leader in customer service innovation within the energy sector.