SumatoSoft Overview
SumatoSoft is a leading digital agency based in Boston, specializing in providing a wide range of services including Marketing, SEO, Design, Graphic Identity, Web Development, and Cloud Consulting. Wi... Read More
Services
76 services offered by SumatoSoftReviews
1 reviews for SumatoSoftSumatoSoft has helped us with the entire development process of creating the API integration we needed. Initially, we gave them a scope of work and outlined what we wanted. Since then, they’ve built everything from scratch. Their services have included planning, design, development, deployment, QA testing, upgrades, and continuous maintenance. To create this solution, SumatoSoft has had to consider our different parameters for billing and order management parameters. Additionally, we have specific workflows that they’ve needed to put in place regarding how we process, build, and send back our... Read More
Portfolio
10 projects performed by SumatoSoft
Our Marketplace for selling art and antiques online is a platform where users can buy and sell a wide variety of unique and valuable items. From paintings to sculptures, jewelry to furniture, our marketplace offers a diverse selection for art and antique enthusiasts.

Our eCommerce platform for interior design is a comprehensive solution for interior designers and homeowners looking to purchase furniture and decor online. With a user-friendly interface and a wide range of products, our platform makes it easy to browse, customize, and purchase items for any room in the house.

Mood Music is a mood-supporting application designed for iOS devices that aims to improve users' emotional well-being through curated playlists based on their current mood.

Our Renting Boats app is designed to streamline the process of booking boats for recreational activities. Users can easily search for available boats, select the date and time they want to rent, and make their reservation in just a few clicks.

The Flat rate price book app development project is aimed at creating a user-friendly mobile application that provides flat rate pricing for various services. This app will streamline the process of pricing and quoting jobs for both service providers and customers.

Our Legal document management and eCommerce platform is a comprehensive solution for securely managing legal documents and facilitating online transactions. Designed to streamline the process of creating, storing, and accessing legal documents, our platform offers a user-friendly interface and robust security features.

Our eCommerce marketplace for small businesses is a platform designed to help local entrepreneurs sell their products online. With a user-friendly interface and seamless checkout process, customers can easily browse through a variety of products and support small businesses in their community.

Our web platform for photoshoot organizations is a comprehensive solution for photographers and clients to easily connect and book photoshoot sessions. With user-friendly interface and advanced features, our platform simplifies the process of finding, booking, and managing photoshoot appointments.

SOUS KITCHEN is a project aimed at improving the efficiency of food delivery businesses through innovative technology solutions. By incorporating advanced software and logistical strategies, SOUS KITCHEN seeks to streamline operations and enhance customer satisfaction in the rapidly growing food delivery industry.

Our QA project focuses on testing the customer relationship management system to ensure it meets the requirements and standards set by the organization. This involves conducting various tests, identifying defects, and providing feedback to the development team.

QA for customer relationship management system
by SumatoSoft
Description
Our QA project focuses on testing the customer relationship management system to ensure it meets the requirements and standards set by the organization. This involves conducting various tests, identifying defects, and providing feedback to the development team.
Challenge
One of the main challenges we face is the complexity of the CRM system, which includes multiple modules and integrations with other systems. Ensuring the system performs seamlessly and accurately under different scenarios requires thorough testing and analysis.
Additionally, keeping up with the frequent updates and changes in the CRM system poses a challenge in maintaining the test cases and ensuring they remain relevant and effective.
Furthermore, coordinating with different teams involved in the development and implementation of the CRM system to align on testing priorities and strategies can also be a challenge.
Solution
To address these challenges, we have implemented a comprehensive testing strategy that includes both manual and automated testing techniques. This allows us to efficiently test different aspects of the CRM system and identify any potential issues.
We also regularly update and maintain our test cases to ensure they align with the latest changes in the CRM system. This helps us in providing accurate feedback to the development team and ensuring the system's quality.
Furthermore, we collaborate closely with the development team and other stakeholders to prioritize testing efforts and ensure that the QA process is integrated into the overall development lifecycle of the CRM system.
Impact
By conducting thorough QA testing on the CRM system, we aim to improve the overall user experience and satisfaction with the system. This ultimately leads to better customer relationships and increased productivity for the organization.
Identifying and resolving defects early on through QA testing helps in reducing the risk of system failures and downtime, thereby saving time and resources for the organization.
Ultimately, our QA project plays a crucial role in ensuring the success and efficiency of the customer relationship management system, contributing to the overall success of the organization.